Review of the Charter

The charter will be reviewed bi-annually to ensure it is consistent with the new and emerging developments in our diplomatic service and to accommodate any lessons learned from implementing the current service charter.

Feedback/ Contacts

We welcome your comments on our services to help us identify areas that need improvement or where changes would make sense. Sharing your experiences may also allow other Kenyans to avoid difficulties abroad and appreciate what level of assistance can be provided. You can comment on our services by:

• Completing the feedback form at our Embassy reception desk
• Sending an email to khcislamabad@gmail.com
• Writing us to:
  Internal/Local Address:
  Kenya High Commission- Islamabad
  Plot No: 1-2-3, 
  Street No: 27
  Ramna 5, 
  Diplomatic Enclave P.O.Box. 2097 ISLAMABAD-PAKISTAN
  Tel: +92512601504-6
  Fax: +92512601507
  Email: khcislamabad@gmail.com 
  
  External Address
  Commission of Administrative Justice
  West End Towers 2nd Flr, Waiyaki Way
  P.O.Box 20414-00200,NAIROBI
  Tel: +2540202270000
  Toll-free: 0800221349
  Email: info@ombudsman.go.ke
  complain@ombudsman.go.ke
  SMS Short-Code: 15700